Amazon Fulfillment Center STR1/STR4 Pforzheim, DE
03.10.2025Amazon Fulfillment Center FRA7 Frankenthal, DE
03.10.2025
OUR GOAL
To provide an A-to-Z e-commerce logistics solution that would complete Amazon fulfillment network in the European Union.
Amazon’s MUC3 Fulfillment Center in Graben, Bavaria, is a cornerstone of the company’s logistics network in Southern Germany. Located strategically near Augsburg and in the catchment area of Munich, this massive facility serves the high-demand Bavarian region and provides critical gateway access to markets in Austria, Switzerland, and Southern Europe. This guide details the essential information for successful shipping to MUC3.
Amazon MUC3 at a Glance
To ensure your Fulfillment by Amazon (FBA) deliveries are processed ebo fficiently, take note of these core facility details:
FC Code: MUC3
Full Address: Amazon Distribution GmbH, Amazonstraße 1, 86836 Graben, Germany
Booking System: All inbound shipments must be booked via Amazon's Carrier Central.
Pallet Exchange: Yes, the pallet exchange program is typically active at this location, but confirmation during booking is recommended.
Deep Sea Imports: No, MUC3 is generally not designated for receiving deep sea import containers.
Strategic Location
MUC3’s key advantage is its prime location in Graben, near the city of Augsburg. It boasts exceptional connectivity to the major German motorway network, specifically the A8 (Munich-Stuttgart) and the A9 (Berlin-Munich). Its position makes it the premier hub for servicing the entire region of Bavaria and is vital for sellers who target Central and Southern European customers due to its close proximity to the Austrian border.
Operational Specifications for MUC3
Following Amazon's precise standards is essential for a smooth delivery. Key requirements for MUC3 typically include:
Booking and Hours:
- A mandatory delivery appointment must be booked at least 24 hours in advance through Carrier Central.
Receiving Hours: Monday – Friday:
- 00:00 – 02:00
- 03:00 – 06:00
- 06:30 – 11:00
- 12:15 – 18:35
- 19:45 – 23:59
Vehicle Requirements
Palletised Deliveries Accepted:
7.5‑tonne trucks
Articulated vehicles
Swap bodies
Loose Loaded Parcels Accepted:
Sprinters
Transit vans
Private Vehicles: Not permitted for inbound deliveries
Other Accepted Vehicles:
Flatbed trucks
Vehicles under 7.5 tonnes
Drag & drop trailers
Double‑deck trailers
Tail lifts
Cargo & Pallet Preparation
Pallet Standards: Only 800 x 1,200 mm Euro/CHEP pallets are accepted. Pallets must be GMA Grade B or higher and heat-treated to ISPM-15 standards for international shipments.
Height & Weight: * Maximum height: 1.8 m (single stack). Double-stacked pallets are permitted up to 3.0 m (total height including pallets) if safe to unload.
Maximum weight: 500 kg per pallet.
Stacking & Stability: Boxes must be securely stretch-wrapped in clear plastic (black/opaque wrap is grounds for rejection). Wrap at least three times around the pallet base. Cargo must remain stable after the wrap is removed.
Box & Labeling Requirements
Box Dimensions & Weight: * No side may exceed 63.5 cm (unless the item itself is larger).
Max weight per box: 23 kg.
Heavy Package Warning: Boxes exceeding 15 kg must be marked "Heavy Package" on both the top and sides.
Labeling Precision: * Use laser printers only (inkjet barcodes often smudge and become unscannable).
Place labels at least 3 cm from edges and never over a seam or tape.
Every box and pallet must carry a unique, valid FNSKU or shipping label. Mixed SKU pallets must be clearly marked as "Mixed Merchandise" or "Mixed SKUs".
Optimizing Your Supply Chain for the MUC3 Logistics Hub
Managing operations at the Bavarian Amazon node requires professional support and administrative resilience. FLEX. acts as your strategic partner, ensuring that every unit of inventory is fully optimized for MUC3's requirements. Discover our specialized solutions, presented as answers to your key operational needs:
How can you prevent stockouts at MUC3 without incurring expensive Amazon long-term storage fees? Our pre Amazon storage service acts as a strategic local buffer. We hold your bulk inventory in our secure German facilities and manage a "just-in-time" replenishment flow to Graben. This ensures your listings remain active and your IPI score stays healthy, all while keeping your storage overhead to an absolute minimum.
How do you ensure your freight navigates the final delivery phase without facing administrative delays at the gate? Our forwarding to Amazon in Germany service takes full control of the final transit leg into Bavaria. We manage the strict Carrier Central appointment scheduling and provide fully compliant transport, handling the administrative and physical handover at the MUC3 docks to ensure a seamless, friction-free offloading process.
How can you guarantee that every pallet will pass Graben's rigorous inspections without issue? Our FBA prep center Germany service conducts a comprehensive pre-shipment audit, stabilizes Euro-pallets, and optimizes barcode placement, eliminating the risk of costly gate refusals.
Strengthen your logistics operations by consulting our comprehensive Amazon Fulfillment Centers directory, a vital tool designed to help you navigate shifting site protocols and perfectly calibrate your inventory across European staging points and German distribution hubs.
How FLEX. Can Help
Building your presence in Bavaria should act as a catalyst for your business growth, not a source of operational complications. At FLEX., we act as your strategic outpost in Graben, taking care of every technical detail of your collaboration with the Amazon MUC3 center so you can fully focus on developing your brand. From meticulous quality checks to final deliveries, we guarantee complete synchronization of your operations with Amazon's restrictive requirements.
By combining local expertise with a high-performance infrastructure, we protect your business from shipment rejections and administrative barriers. Whether you are managing mass imports or optimizing a multi-channel sales network, we provide the stability and precision necessary to succeed in the German market.
Remove the uncertainty from your supply chain. Contact FLEX. today to build the foundation for lasting success in Southern Germany.
