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To provide an A-to-Z e-commerce logistics solution that would complete Amazon fulfillment network in the European Union.
Amazon sellers feedback is important for several reasons:
- Improving product and customer service: Feedback from customers can help sellers identify areas where they can improve their products or customer service.
- Building trust and credibility: Positive feedback from customers can help build trust and credibility with potential buyers, leading to increased sales.
- Improving search ranking: Positive feedback can help improve a product's search ranking on Amazon, making it more visible to potential buyers.
- Reputation management: Feedback can help sellers to manage their reputation on the platform and to address any negative feedback promptly.
- Helping to improve future products: Feedback can help sellers understand what customers are looking for in their products and how to improve them.
- Amazon's Algorithm: Amazon's algorithm uses customer feedback as a metric of a product's popularity, which can affect it's visibility on the search results.
It's important for sellers to actively encourage customers to leave feedback, and to respond to feedback in a timely and professional manner. This can help to improve customer satisfaction, increase sales, and build a positive reputation on the platform.